TIPS TO TAKE CARE OF YOUR POS SYSTEMS
For every business, irrespective of the size, POS, Point-of-Sale is a point of great customer interaction. We ought to make sure that such touchpoints are optimized both for efficiency and productivity. This is where various types of POS equipment like printers, scanners, smart tablets and the like, come in. Of all, the POS Systems, a POS smart Tablet is the hot product.
Purchasing a POS tablet is not a one-time investment. But to make it a durable one, in the long run, there are many handy ways that can help.
DISK UPKEEP:
Very frequently we will face issues like a system slowdown, abrupt crash downs or frequent hanging and the like. This is a warning signal for us to run a disk error check. Defragmenting your hard drives might also become necessary to keep your POS up and running. Whenever we do a lot of installations or when there are too many file downloads, certain problems tend to crop in. Schedule regular disk maintenance programs to get rid of them. Apart from all this, install proper POS printer drivers for a smoother performance.To absolve yourself from all these troubles, resort to quality players like RUGTEK who extend complete customer care and support on both the hardware and the related software front.
REGULAR MAINTENANCE:
Hire proper trained and skilled technicians to do full maintenance periodically. The duration depends upon the extent of usage of the equipment. Greater the usage, shorter will be the call for maintenance. Proper POS machine maintenance can help to avoid major malfunctioning in the long run. This will avoid hardware failures and the eventual data loss. Nowadays, POS machine manufacturers are rendering this service as a part of Customer service and support.
WIPE IT CLEAN:
The main touchpoint of the terminal is its screen. So, make sure that you remove the grime and dirt that tends to get accumulated in the long run. The dust that gets collected can also heat up the terminal so it ought to be wiped clean. Use a soft towel or a clean cloth and wipe down the screen regularly. It will be great if it is done almost every single day. Environmental factors like moisture, heat etc have their own detrimental effects that can be resolved only through routine cleaning.
REBOOT:
Every electronic device requires a troubleshoot. This equally applies to POS systems also. It becomes mandatory whenever your systems are buzzing 24/7, round the clock. For eg., In a pharmacy. It’s smart to schedule scans and updates in the night but we have to make sure that it is given a kickstart every day by shutting the systems in the night at least for a few hours. It’s just like a cup of coffee that we have for a refreshing start.
DO NOT PLAY:
A very common but grievous mistake that we tend to make is to use objects like pens etc to operate the screen. This will damage the screen to a large extent and hamper its touch sensitivity and thereby performance. Poor touch sensitivity will create a lot of blunders and errors which at times can’t be afforded. Let’s not destroy the efficiency of the POS by human interventions.
Apart from all these regular data backups is also recommended to avoid the loss of data. Use up to date software to backup your data automatically. Data is wealth so never lose it.
When all the above-stated steps are done on a regular mode, your POS system will be tuned up for greater efficiency and performance serving the purpose for which it was installed.
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